ordering & shipping
information safety & privacy
services
welcome to new customers
FAQs
 
     
     
 

 
  new customers

welcome! browsing our site is simple and informative and purchasing ploh can be done with ease. as we are committed to providing our customers a pleasurable on-line shopping experience we’d like to know your thoughts so we can improve our site for your convenience. Please send us an e-mail… we’d love to hear from you!

navigating our site
about ploh read our philosophy behind all we do
slumber menu view the essential luxuries that enhance any bed
limited editions discover distinctive pieces for individuals who appreciate the finer things in life
ploh talk see ploh in the media and learn what others are saying about Ploh
share ploh tell a friend about ploh or share with us your own ploh experience; also get on our ploh list and be one of the first to hear about new offerings
find ploh get in contact with us; find ploh at our luxury retail partners.

ordering ploh
– a simple 4-step process

it’s easy to order and purchase ploh online.

look for ‘ms. ploh’ for some guidance as you browse through our site. ‘miss ploh’ will offer ideas on how to use your plohs as well as tips on how to care form them. ‘miss ploh’ may even have a bit of interesting trivia that you can pass along!

step 1 - shopping:
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enter information for your selected item.
clicking on an image or title of an item will take you to the product information page. select the quantity of the items you wish to add to your shopping bag.
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view your shopping bag.
as soon as you’ve added something to your shopping bag, a running total of selected items and purchase price will appear on the shopping bar. you can view and easily edit the quantity of the items you’ve selected by clicking ‘shopping bag’. then click ‘continue shopping’ to browse for more ploh. when you’re ready to make payment, click “checkout”.
 


step 2 - register/sign-in:


once you’ve selected all your items and have clicked to checkout, you will be asked to register as a new customer or sign-in with your e-mail address and password if you’ve registered during a previous visit.

if you’re a new customer, provide the brief information requested. by registering you’ll save time and make future shopping easier because you won’t have to re-enter much of your information. once you’ve registered you can edit your information at anytime by clicking on ‘my account’.


step 3 - checking out:
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checkout.
provide us with your billing and shipping information here. if you’re a registered customer, your stored information will automatically be displayed for your convenience. however, for security purposes credit card information will need to be re-entered with each purchase. and, if you have a promotion code, this is where you will enter it.

if you decide you still want to shop, just click ‘continue shopping’ and checkout when you’re ready.
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process your order.
your order will be displayed for your review. this is your final chance to review and edit your order before completing your order. to proceed, click “confirm order”.
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order confirmation
the order confirmation page provides a summary of your order which you may wish to print out for your records.

If you have successfully placed your order, you will receive two additional confirmation notices in your e-mail box immediately. see ordering and shipping for details.

step 4 - making payment:
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making payment.
through our payment gateway partner, WorldPay, it’s secure and simple to purchase plohs online with your major credit card. see ordering and shipping for details.
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share ploh.
after your order is processed and confirmed, click on “www.plohdirect.com” to return to the site. you may wish to purchase more ploh for someone else you care about. or simply let a friend know about ploh by sending them an e-card from the “share ploh” page.
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order confirmation
the order confirmation page provides a summary of your order which you may wish to print out for your records.

If you have successfully placed your order, you will receive two additional confirmation notices in your e-mail box immediately. see ordering and shipping for details.